24/7 Emergency Make safe
Experts in Public and Property Safety,
Providing Emergency Services
Pattersons Make-Safe services, specialise in providing 24/7 emergency services. When an event occurs, over the last 20 years we have built a dedicated Emergency team that can deliver a critical response for our specific clients.
With a strong network of our skilled emergency contractors, we offer a comprehensive suite of solutions to make properties safe in hazardous conditions, construct new structures, restore damaged buildings, and carry out repairs. Our commitment to ensuring public and property safety sets us apart, making us the go-to choice for all your emergency service needs.
Emergency Event
KPI’s
Quick response
Contact customer within two hours, triage make safe and allocate trades 24/7
Immediate action
Emergency make safe organised immediately and trades booked
B2B lodgement
B2B lodgement in geographic order capturing date and time
Estimator runs booked at time of lodgement ensuring stringent KPIs are delivered
Reports and quotes
Submission of reports and quotes monitored by head office and submitted within KPIs
Customer communication
Contact with the customer once we are authorised by the insurer and trades allocated
Repair life
Repair life is internally monitored
Sign off from customer
Sign off from customer when works are completed and final invoice submitted