In 2023, Pattersons took a leap into the future with the launch of our new operational system – POPs (Pattersons Operating Platforms). This development in our systems marked a significant step forward for Pattersons, propelling us into a new era of technology and development.
However, Pattersons continue to acknowledge our ongoing and previous triumphs:
– Founded in 1999: 25 years of rich experience in the industry
– Unparalleled expertise and experience
– Leaders in our field
– Pioneering systems and procedures
– Introduction to client access portal
POPs has allowed Pattersons to elevate our operations to new heights with some key features:
– Streamlines booking systems
– Automated client and customer contacts
– Enhanced reporting capabilities
– Streamlines claims management
– Automated lodgement
– Client portals for rapid communication
– Digital document signing
– Improved workflow of claims
These features collectively contribute to improving productivity and enhancing our service delivery, reinforcing our commitment to innovation and customer satisfaction. The Pattersons finance team has also seamlessly transitioned to using a new accounts system, significantly enhancing our operations. This modern platform offers increased speed, efficiency, and security, streamlining our financial processes.
Pattersons are excited to continue the system’s ongoing improvements and updates to best fit our operations and pursue our ongoing improvements across the board!